Wholesale FAQ
Quick answers regarding MOQ, sampling, certifications, and after-sales support.
Q: What is the Minimum Order Quantity (MOQ)?
For stock items, the Minimum Order Quantity is 50 units. For custom OEM projects (including logo or packaging customization), the MOQ is typically 1,000 units. We also welcome initial trial orders for market testing.
Q: Can I get a sample before making a bulk purchase?
Yes, certainly! We provide samples for quality evaluation. Samples are typically ready for dispatch within 3-5 business days. Sample costs can be credited toward your subsequent bulk order.
Q: Are your products certified for my specific market?
Yes, our mixers are CE, RoHS, FDA, and ETL certified. We provide all necessary documentation and certificates required for smooth customs clearance and global market compliance.
Q: What is the warranty and after-sales support policy?
We offer a 12-month warranty on all products. For large wholesale orders, we include 1% free spare parts to ensure your business operations remain efficient and uninterrupted.
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